Mass Texting

Once you've purchased your custom texting phone number, you can use List View to send a mass text message to a group of selected contacts.

How to Send a Mass Text

1. Go to the Contacts List View by clicking the List button above your contact list.
   
   
2. Select the contacts you want to include (see Selecting Contacts).
   
   
3. From the action list, choose Create Mass Text.
   
   
4. Enter your message in the field provided.
   
   

Helpful Notes

• You can personalize each message using merge fields from the list below the message box
  
  
• Each text segment = 160 characters = 1 texting credit
  
  
• Messages over 160 characters will use multiple credits
  
  
• Not enough credits? Click Purchase Credits (see Purchasing Texting Credits)
  
  
• By default, messages are sent to the main contact only
  
  
  If you'd like to also message the spouse/partner (if they have a mobile number), check the Text Partner/Spouse option—this will double the credits used
  
  
  
• To include a picture:
  
  
  • Click the Attach Picture icon
    
    
  • Max file size = 2MB
    
    
  • Image texts use 2 additional credits
    
    

Final Steps

5. Click Send when you’re ready
   
   
6. Each text sent is logged in the contact’s Contact History
   
   
   If sent to both main contact and spouse/partner, each will have a separate record